TERMS & CONDITIONS

Ordering

Please call us with your order at 1-800-833-7881 between the hours of 8:00 a.m. and 5:00 p.m. PST Monday thru Thursday, and 8:00 a.m. - 2:00 p.m. on Friday. You may also fax your order to us at (360) 681-5110 or e-mail us at ribbonart@wavecable.com. Please be sure to include your contact information.

Payment

Payment must be received before your order is processed. Pay by Pay Pal, check, money order or cashiers check. Please allow an additional 10 days to processing time if paying by check. WA residents add 8.4% sales tax. If paying by PayPal, add 5% of total order. Pre-approved net 30 accounts will accrue late fees on overdue invoices.

Shipping & Handling

All orders are shipped via UPS ground, if time allows. No international orders, please. Orders for Alaska & Hawaii will be shipped 2nd Day Air. We do not ship to P.O. boxes. Please be sure to provide us with a complete street address, including zip code, for shipping your order to.

Discounts
Quantity discounts apply for ribbons with the exact same copy.

Production Time

Stock ribbon orders are shipped within 72 hours. All other orders are processed in the order that we receive them. Production time varies, depending on the season. When you call to place your order, we will be able to let you know when it will ship. We pride ourselves in quick turn-around! If you need a rush order, let us know and we will do our best to accommodate you.

Please allow for shipping time from zip code 98382.

We are closed from Dec. 24th until Jan. 2nd.

Rush Orders

No additional charge for rush orders, unless rush shipping charges apply. We make every effort to accommodate rush orders!

Stock Logos

We have a large selection of stock logo dies to choose from. Custom logos can be ordered for an additional charge. There is a one-time charge of $25.00.

Ribbon Colors

We use standard industry-wide placement ribbon colors, unless otherwise requested.